The record of everyone you teach.

Anybody who books a lesson with you, buys a pack from you, is given lessons with you, pays for a month of a membership or comes over in a list you bring is your client, on one record of what they booked, signed and paid. Somebody who bought a pack and has booked nothing yet is on your list too.

Once a client has come on 3 different days, Palaestral knows their usual gap between visits, and lists them for you when they fall well behind it with nothing booked. The list is for you to read, and it sends nothing.

A client can ask for their record to be deleted, and the owner of the place they booked with carries it out: your notes about them and their personal details go, and signed waivers and payment records stay, for the reasons the privacy page gives.

Write a note after a session about what to work on next, and it is on the client's record when they come back. Each note is kept 24 months from the day it was written, long enough to see a seasonal client through an off-season.

Your notes are yours, and so are your lesson plans and payment records. A studio you teach at sees its own schedule and who is booked into it, and none of those.

The lessons a client holds with you are on their record, wherever they came from: a pack they bought, a gift, a code that covered the whole price, lessons you gave them, or a balance you brought over.

A balance is spent only by somebody signed in at the address it belongs to, so typing another person's email address spends none of theirs. You can give lessons to anybody who is your client, and the holder is told 14 days before a balance expires.

Upload a spreadsheet of the people you already teach, up to 1,000 rows at a time: their names and email addresses, your notes about them and the lessons each has left. You see what every line will become before anything is written, and nothing is written that you were not shown.

The name you give somebody is yours alone, and nobody else they book with sees it. Lessons carried over are ones a client paid you for elsewhere, and they are spent on a lesson you sell by pack. Nobody in the list is told anything unless you ask, and for 14 days, while nobody has been told and none of its lessons has been spent, an import can be undone. The terms say what you state about the people in it.

Ask for a copy of everything Palaestral holds about you and it arrives as one file: your clients, your notes, your lesson plans, every signed waiver and every payment, each record a spreadsheet and each waiver a page.

The email saying it is ready links to your account rather than to the file, so a forwarded email opens nothing, and the file waits 7 days. You can close your account whenever you choose: new bookings stop at once, your pages come down, upcoming lessons are called off and refunded in full, and each client is told. For 30 days you can reopen it as it was.

• Every client's history, in one record of what they booked, signed and paid.
• Your notes, which nobody else sees, for 24 months from the day each was written.
• The lessons each client has left with you, wherever they came from.
• A copy of all of it whenever you ask, in spreadsheets and pages that open without Palaestral.

• Moving your clients

  Upload the people you already teach with your notes and the lessons they have left, check what will be written, and decide whether anybody is told.

• Leaving Palaestral

  Download everything Palaestral holds about you in one file, close your account when you choose, and know what closing does for your clients and what is kept.

• Packs, memberships and weekly places

  Three ways to sell more than one lesson: a pack of lessons used as they are booked, a membership charged monthly, and a weekly place kept until it ends.